Workplace and Human Resources Consulting Services
LIFT Formation a division of Liftow is now offering Workplace Health & Safety as well as Human Resource consulting services. Our consultant Marie-Claude Piché will be happy to assist you with your corporate training needs.
Marie-Claude Piché, CRHA – Certified trainer
In partnership with Liftow
Marie-Claude has been working on the development of human resources management skills as a consultant since 2014. She designs and delivers training tailored to clients’ needs in order to support them in their management strategy through creative and dynamic approaches. She now joins the Liftow team to offer a range of HR training in health and safety.
Workplace and Human Resources
Consulting Services
COURSE LIST :
Form an effective health and safety committee
Specify the role of the HSC in prevention management in an organization to optimize the use of appropriate means of communication and monitoring to solve problems effectively and become proactive players in OHS.
Content :
- Know the different laws and their scope
- What are the CNESST’s expectations?
- Steps to follow in case of injury and accident
- Who is responsible for what?
- How and why to be based on facts and not subjectivity
- How to interview witnesses
- How to write an accident report and what is it for
- Analyze the situation to determine potential causes and determine the root cause
- Distinguish and apply corrective and preventive measures
Target audience :
- Managers, OHS / HR managers and members of the OHS committee
Duration :
- 1 day
Investigation and analysis of accidents
Understand the importance of accident investigation and analysis in order to know how to use it as an essential management tool for occupational health and safety in order to take the right measures.
- The constitution and mandate of the occupational health and safety committee
- The rights and duties of the OSH committee
- Develop your analytical vision of the situation and the problems to design an effective and achievable action plan
- The success factors of the OHS committee
- The role and expectations of the CNESST
- OHS specialists for additional services
Target audience :
- Managers, HR / OHS manager and OHS committee
Duration :
- ½ day
Inspiring with OHS leadership
Become aware of the coaching approach in your OHS management style to gain the support of team members and thus create a mobilization of staff to follow in the same footsteps in order to develop a healthier and more responsible environment.
Content :
- Basic notions related to safe behaviour
- The characteristics of an inspiring leader
- The art of intentional and unambiguous communication
- Coach with empathy and humility
- Be a model in OHS and cultivate your credibility
- How to develop your ability to adapt to others and to situations
Target audience :
- Team leaders, managers, OHS committee and OHS manager
Duration :
- ½ day
Develop a culture of prevention at work through simple actions
Content :
- Identification of the elements promoting a healthy OHS culture
- Strategies for behavior change in OHS
- How to engage all employees to participate in the H&S of their work environment
- Proactively cultivate recognition at all levels
- The complementarity of a team and its different stages of development
- Supervision and coaching of the manager to reinforce safe behaviour
Target audience :
- Team leaders, managers, OHS committee and OHS / HR managers
Duration :
- ½ day
Choose and apply the best disciplinary measure in OHS
Know the main obligations of the employer, the rights and limits of management rights in OHS to learn how to determine the right sanction, depending on the context and know when and how to proceed.
Content :
- OHS rights and obligations, both for the employer and its employees
- Better understand the application and scope of laws in their work environment
- Differentiate disciplinary measures from administrative measures
- Knowing how to apply the right sanction according to the fault and weigh your decision according to a grid of factors
- How to manage workers and the environment to avoid the management of sanctions
Target audience :
- Managers
Duration :
- ½ day
Management style during a pandemic
Know your natural leadership style as well as the level of maturity of your work team to better adapt your management approach for better performance and to facilitate team development, by better understanding the scope of recent Laws.
Content :
- What is the scope of the related statutes and its interpretive context?
- What management style should we adopt and what qualities are required for sound management in order to avoid exhaustion?
- Knowing how to communicate effectively and eliminate ambiguity
- Adaptation as a key to success
- The review or implementation of policies in connection with recent measures
- How to ensure OHS vigilance without running out of steam
- How to manage absenteeism and its repercussions?
- Accommodations: yes or no?
- The importance of follow-ups and some caveats
Target audience :
- Managers and HR manager
Duration :
- ½ day
Reception of new employees to prevent occupational injuries
Know your responsibilities as an employer and manager to better understand the importance of management approaches that promote the integration of a new employee in order to avoid their departure and injuries, by drawing inspiration from tools facilitating the reception and the integration of staff.
Content :
- The responsibilities of the supervisor and the employer within the meaning of the LSST
- Identifying the needs of the new employee, according to their generation
- The impact of progressive training in tasks, the environment and OHS
- The importance of a well-planned reception and an integration plan
- The development of reception tools and the plan
- How to adequately supervise, train for the task and in OHS, make the appropriate follow-ups and give feedback to correct as you go
Target audience :
- Team leaders, managers and HR manager
Duration :
- ½ day
Due diligence as a prevention tool
Know the main obligations of the employer in OHS and better understand how to apply due diligence in the workplace through proactive and rigorous actions to avoid occupational injuries.
Content :
- What is due diligence?
- Sharing the legal responsibilities of the employer, employees, the OHS committee and the OHS representative
- The obligation to adequately train employees in health and safety
- The implementation of tools and processes used to identify risks as well as their control
- Annual assessment of progress and prioritization of corrective measures
Target audience :
- Managers, OHS / HR managers and members of the OHS committee
Duration :
- ½ day
Managing change and conflict at work
Understand the emergence of potential conflicts as well as the different phases that constitute them in order to effectively manage your work team, particularly in times of change, offer them quality support and avoid the occupational injuries that could result from it.
Content :
- The origin and nature of conflicts: personal values and needs
- Awareness of oneself and others in the face of change
- Perception and its repercussions within the group
- The various types of conflicts
- Phases of a conflict
- Constructive conflict management
- The consequences of poor change management and the impact of sound change management in the workplace
Target audience :
- Managers and HR manager
Duration :
- ½ day
Management of specific personalities
Learn to distinguish the traits and beliefs of personality disorders to better identify difficult behaviors, intervene effectively with affected employees and adopt management practices that will discourage the emergence of such behaviors.
Content :
- Better understand the characteristics of particular profiles to better understand their actions and motivations
- Consequences of a conventional approach on these workers and in the workplace
- Intervention strategies with particular personalities and the importance of intervening quickly
- How to meet a difficult employee and prepare a turnaround plan
- Rights and obligations in the event of last resort
Target audience :
- Managers and HR manager
Duration :
- 1 day
Encourage commitment and collaboration in the workplace
Understand the benefits and scope of employee engagement in your work team to develop a climate conducive to engagement by using the right means to foster a healthy atmosphere and develop a sense of belonging at work.
Content :
- The scope of engagement at work and the key elements of team mobilization
- Assessment of your leadership style and the level of maturity of your team
- Effective means to put in place to promote a healthy and engaged work environment
- How and why to empower your team according to the strengths and weaknesses of each
- The OHS benefits of individual and collective commitment
Target audience :
- Team leaders, managers and HR manager
Duration :
- ½ day
Time and priority management
Diagnose your personal level of work organization to better control your time management and priorities by putting into practice basic tools and establishing an action plan to obtain a greater impact of results, both operationally and in OHS.
Content :
- Identify the main obstacles to effective time management and time wasters
- How to succeed in what you do and stop being reactionary in the face of emergencies
- Techniques for organizing priorities and succeeding in office
- Strategic realignment to achieve goals realistically
- How to learn to delegate effectively
- How to manage and facilitate productive and efficient meetings
Target audience :
- Team leaders and managers and HR manager
Duration :
- 1 day
Prevention of psychological and sexual harassment in the workplace
Become familiar with the entire Regulation respecting the prevention of harassment and violence at work, raise awareness by better understanding the scope of conflicts and incivility in order to put an end to them promptly and to discourage all forms of harassment in the workplace.
Content :
- Some statistics on the situation
- Differentiate between harassment, conflict and incivility at work
- Become aware of the manifestation and consequences of conflicts and incivility leading to harassment and how we should react
- The scope and interpretation of standards and laws targeting psychological and sexual harassment
- What to do if you think you are a victim or that you think another employee is a victim
Target audience :
- All employees
Duration :
- ½ day
Management of psychological and sexual harassment in the workplace
Know the legislative framework for psychological and sexual harassment, recognize the different forms of harassment and identify the risk factors in your organization to be able to react proactively and thus prevent harassment and violence at work.
Content :
- The rights and obligations of the management of psychological and sexual harassment at work
- How to exercise your management rights in an efficient and non-abusive manner and maintain a good working climate
- Perception and management of conflicts
- Dealing with conflict and harassment at work is not an option
- Policy and procedure in accordance with the law
- Investigation process when filing a complaint
Target audience :
- Managers
Duration :
- 1 day
Some Companies We Work With
Modal One
Objective :
- Know your responsibilities as an employer and manager to better understand the importance of management approaches that promote the integration of a new employee in order to avoid their departure and injuries, by drawing inspiration from tools facilitating the reception and the integration of staff.
Content :
- The responsibilities of the supervisor and the employer within the meaning of the LSST
- Identifying the needs of the new employee, according to their generation
- The impact of progressive training in tasks, the environment and OHS
- The importance of a well-planned reception and an integration plan
- The development of reception tools and the plan
- How to adequately supervise, train for the task and in OHS, make the appropriate follow-ups and give feedback to correct as you go
Target audience :
- Team leaders, managers and HR manager
Duration :
½ day
